Privacy Policy

Effective Date: 04/01/2025

At Residential Window Service, your privacy matters to us. We are committed to protecting the personal information you share with us and ensuring it’s handled responsibly. This policy explains how we collect, use, and protect your data when you interact with our business or visit our website.

1. Information We Collect

We may collect the following types of information when you contact us or use our services:

Personal Information: Name, phone number, email address, service address, or any information you provide via our contact forms or during service requests.
Service Details: Notes about your windows, home, or requested services.
Website Data: IP address, browser details, and site usage activity through tools like Google Analytics and cookies.

2. How We Use Your Information

We use the information collected to:

Provide quotes, schedule services, and complete work on your home
Respond to your inquiries or follow up on service requests
Send service-related communications (such as appointment confirmations)
Improve our website and customer service
Share special offers or updates, if you’ve opted in

3. How Your Information Is Shared

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary to:

Process your appointment or payment
Maintain our website or email communications
Comply with legal requirements

Any third parties we use are required to keep your information secure and confidential.

4. Your Choices & Rights

You can:

Request a copy of your information we have on file
Ask us to update or correct inaccurate information
Unsubscribe from marketing emails at any time
Request deletion of your information, unless we are legally required to keep it

To make a request, please contact us at info@residentialwindowservice.com or call (918) 259-0159.

5. Use of Cookies

We use cookies to enhance your website experience and gather basic traffic data. You can disable cookies in your browser settings if preferred.

6. Data Security

We use reasonable safeguards to protect your personal information. While we take precautions, no method of electronic storage is entirely secure.

7. Links to Other Sites

Our website may include links to manufacturer or partner sites. We are not responsible for their privacy practices and encourage you to review their policies separately.