Answers from Your Local Residential Glass Experts in Broken Arrow, OK

Welcome to our FAQ page! At Residential Window Service, we want every homeowner to feel confident when choosing us for their window repair, replacement, or custom glass projects. Below are answers to some of the most common questions we receive.

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General Questions

Q: What areas do you service?

We proudly serve Broken Arrow, Oklahoma, and the surrounding Tulsa metro area.

Q: How long have you been in business?

Residential Window Service has been serving local homeowners since 2011. We’re family-owned, top-rated, and focused exclusively on residential glass services.

Q: Are you insured?

Yes, we are fully insured for your peace of mind and ours.

Window Repair & Replacement

Q: What types of window issues do you repair?

We specialize in repairing broken glass, foggy windows (failed insulated glass units), damaged window parts (balances, latches, locks), and screen repair—including solar screens.

Q: Can you repair foggy double-pane windows without replacing the entire window?

Yes! We replace the insulated glass unit (IGU) only—preserving your existing window frame, saving you time and money.

Q: What brands do you use for full window replacements?

We are an authorized dealer for NT Windows, a high-quality brand made in Ft. Worth, Texas. We also install other trusted brands depending on your home’s needs.

Q: Do you offer energy-efficient window solutions?

Absolutely. We specialize in vinyl window replacements, insulated glass, and repairs that help reduce energy loss and improve comfort.

Custom Glass & Shower Enclosures

Q: Do you install custom glass shower enclosures?

Yes! We design and install beautiful custom glass showers, using premium ShowerGuard glass for added protection against hard water stains and long-lasting clarity.

Q: What is ShowerGuard glass?

ShowerGuard is a permanent glass coating that resists corrosion and staining from hard water. It comes with a robust warranty and requires less maintenance over time.

Estimates & Scheduling

Q: Do you offer free estimates?

Yes, we provide free in-home estimates with no pressure and no gimmicks. We believe in helping you find the best option for your home and your budget—not selling you something you don’t need.

Q: How do I schedule an appointment?

Call us at (918) 259-0159 or Book Online through our website or Google listing to schedule your free consultation.

Q: Do I need to be home during the estimate or installation?

Yes. For safety and clarity, someone 18 or older must be present during both the estimate and the installation.

Q: What should I expect during the estimate?

We’ll inspect the windows or glass needing repair or replacement, answer your questions, and provide a written estimate. If you live in a gated community, please provide the gate code to avoid delays.

Customer Experience & Warranty

Q: Do you offer financing?

Yes, we offer financing exclusively on full window replacements. This allows homeowners to upgrade to energy-efficient, high-performance windows with convenient payment options.

Q: What sets Residential Window Service apart?